At Trace Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect the following information:
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Full name
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Email address
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Phone number
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Shipping and billing address
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Order history and purchase information
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Payment information (processed securely through third-party payment providers)
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Information you voluntarily provide when contacting customer support
We may also collect certain technical information automatically, including:
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IP address
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Browser type and device information
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Website usage data and cookies
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you regarding your orders and inquiries
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Provide customer support
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Improve our products, services, and website experience
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Send promotional offers, newsletters, and marketing communications (you may unsubscribe at any time)
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Prevent fraudulent transactions and maintain website security
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Comply with legal and regulatory requirements
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only with trusted third-party service providers when necessary to:
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Process payments
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Deliver orders through shipping partners
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Provide website hosting, analytics, and marketing services
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Comply with legal obligations or governmental requests
All third parties are required to handle your information securely and only for the purposes specified by Trace Cosmetics.
Data Storage and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to:
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Improve website performance and functionality
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Remember your preferences
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Analyze website traffic and user behavior
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Deliver relevant marketing and advertising content
You may disable cookies through your browser settings; however, some website features may not function properly.
Marketing Communications
By subscribing to our newsletter or providing your contact information, you may receive updates about new products, promotions, and special offers.
You may opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Your Rights
You may request to:
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Access the personal information we hold about you
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Correct inaccurate information
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Update your personal information
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Request the deletion of your personal data where legally permitted
To exercise any of these rights, please contact our customer support team.
Third-Party Links
Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external websites.
Changes to This Privacy Policy
Trace Cosmetics reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us through our official communication channels.